I have an iPod Touch running iOS 5.1.1 and i am trying to redownload an app (Overdrive) for it. When I try to log into the App Store I am asked for an authentication code. The authentication code pops up on my iPhone, but there is no place to enter i

I have an iPod Touch running iOS 5.1.1 and i am trying to redownload an app (Overdrive) for it. When I try to log into the App Store I am asked for an authentication code. The authentication code pops up on my iPhone, but there is no place to enter it on my iPod. I can enter my password, but it tells me it's wrong (it's not; I double checked on another device) and does not give me a place to enter the code.

iPod touch, iOS 5.1.1

Posted on Sep 22, 2016 9:39 AM

Reply
7 replies

Oct 28, 2017 8:25 AM in response to Jon9116

Actually they do say what to do. You sound like me when something doesn't work but the instructions actually do say to enter your password and the verification code in the password area. Unfortunately, it only seems obvious after you struggle with it for a while and then it finally works. The convenience of the digital age can be quite frustrating to an old guy like me.

Sep 22, 2016 9:44 AM in response to kbelle1979

It sounds like you have two factor authorization setup for your APple ID. However, to use two factor on an iOS device the device need iOS 9 or later

Trusted devices

A trusted device is an iPhone, iPad, iPod touch, or Mac using iOS 9 or OS X El Capitan that you've already signed in to using two-factor authentication. It’s a device we know is yours and that can be used to verify your identity by displaying a verification code from Apple when you sign in on a different device or browser.

From:

Two-factor authentication for Apple ID - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have an iPod Touch running iOS 5.1.1 and i am trying to redownload an app (Overdrive) for it. When I try to log into the App Store I am asked for an authentication code. The authentication code pops up on my iPhone, but there is no place to enter i

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.